“I have to tell you I cannot get over what you did for me. I figured a branch from the tree must have fallen on the clothes line wire and caused the pole to bend. When I called to let you know that must have been what happened, you said you would send someone out to either fix or replace the broken pole. I never expected 2 new clothes poles and a new clothes line to boot! What you did meant the world to me. There aren’t many people left in this world today like you!”